Bharatkumar Damodar Vayeda, IOCL

bharatkumardamodar@indianoil.in

Network Effect: Network effect is a phenomenon whereby increased numbers of people or participants improve the value of a good or service. The internet is an example of the network effect. Initially, there were few users on the internet since it was of little value to anyone outside of the military and some research scientists.

To lead their own team as a leader, employment development strategies must be on top priorities with importance of interpersonal skills, soft skills which will define the future of organization & help leaders accomplish with greater ease any goal set.

Utilize main 6 strategies to support the development of interpersonal skills and help employees grow professionally.
– Lead by example, the process of developing a team’s interpersonal skills starts & ends with leaders. If Leaders are displaying the behaviors and soft skills are asking from their employees, sooner or later, they will do the same thing for you. For example, if leaders don’t practice active listening, empathy, & effective communication, how do he expect them to learn these behaviors and use them in the workplace? The truth is that a leader sets the tone for their team, & their behavior is the primary factor that affects the company culture. So, keep that in mind before leaders turn to their employees & ask them to improve their communication skills.

– Practice Empathy and Compassion Interpersonal skills development is a process that can be rather long and even difficult for some people. So, it’s crucial that throughout it, all leaders remember that no one is the same and everyone is trying their best. Being judgmental or too insistent will make things harder for leaders, as it will cause their employees to close up and distance themselves from their colleagues even more. Instead, be compassionate, try to understand where everyone is coming from, & keep a positive attitude. This way, even when their employees are having a bad day, they will feel safe asking you for help, thus contributing to a more supportive work environment.

– To Foster Workforce’s Interpersonal Skills: By giving credit to our employees to communicate openly and effectively. A great way to get your employees to open up is to show your appreciation towards them. Like, don’t leaders usually give some form of praise or reward to employees who exceed expectations/accomplish a significant goal? Leaders should be doing the same for interpersonal achievements. When someone goes out of their way to help a team member or expertly navigates their way out of a conflict, he must recognize that. This way, not only do employees feel appreciated, but also their self-confidence grows, urging them to keep striving to better themselves.

Cross-functional projects break invisible barriers between different teams & encourage employees to view the challenges other departments face and how they overcome them.
– Give Regular Feedback providing feedback on a person’s interpersonal skills is sometimes difficult for managers. If not done properly, it can come off as critiquing someone’s personality rather than performance, and that’s something leader never wants to do. At the same time, feedback is crucial for ensuring that employees are constantly evolving in their roles. When leader give employees feedback, make sure about objective and non-judgmental. Focus on their strengths & discuss areas that require improvement together to reach the best possible outcome. This way, leader can foster communication & express your interest in helping them grow their soft skills.

– Devote More Time to One-On-One meetings often; leaders interact with their reports in a team setting, where, naturally, not everyone gets the same attention. If leader want to truly know employees and understand which interpersonal skills they lack & how they can hone them, leaders will have to find the time to meet with them one-on-one. These meetings are great for helping leaders foster a personal relationship with their employees, offering them a safe space where they can voice their concerns and aspirations for the future. Together, leaders can discuss which areas require improvement & figure out solutions that are best suited to employees’ needs and preferences.

-Encourage cross-functional collaboration another way to support the development of staff’s interpersonal skills is to encourage collaboration across different departments. Often, employees only work with people from their department, thus limiting their exposure to new ideas and perspectives. Cross-functional projects will break these invisible barriers between different teams & encourage employees to view the challenges other departments face and how they overcome them. This will not only help develop their empathy and creativity but also their adaptability. Moreover, trust will be fostered between employees, thus decreasing tensions, promoting camaraderie, and supporting everyone in developing their communication skills.

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