Mrs. Shruti Bajaj, IOCL

skamara@indianoil.in

Abstract
Mental health, wellness, and workplace wellbeing dominate today’s conversations—in boardrooms, surveys, and social media alike. Yet behind the word clouds are real stories of stress, burnout, and emotional strain. The highly digital, fast-paced, volatile, and uncertain world of work has reminded us of a timeless truth: the growth of organisations cannot come at the cost of people’s holistic well-being. After all, organisations are made by people—and people must thrive if workplaces are to truly flourish.

The Story of Yash
Yash, a young and dynamic officer in a fast-growing tech organisation, was promoted to Senior Associate after just two years of stellar performance. On paper, he was flourishing—an enviable career trajectory and a recent marriage to Raavi, a diligent professional herself.

Yet, Raavi noticed something troubling. Despite his achievements, Yash’s shoulders slouched, his eyes drooped, and his forehead stayed furrowed. He was not the energetic, spirited man she knew. With comforting care, she asked him to look at himself in the mirror. For the first time in years, Yash paused. He traced his tired face with his hands, sighed deeply, and allowed himself to feel what he had long ignored.

“Just relax. It’s been a long while,” Raavi whispered.
Memories of the past two years came flooding back—endless workdays, weekends lost to meetings, skipped vacations, ghosted calls from family, even on his own birthday. His diet had been reduced to tubs of ice cream at midnight, his friendships dissolved, and moments with Raavi were replaced by glowing screens just to ensure a before-time delivery to outperform the other teams!

This is not only Yash’s story. It is the story of countless professionals—Priyanka, Rahul, Advika, Ashfaq, Riya… the list is endless.

The Turning Point
Ironically, Yash’s most recent project before his promotion was an AI-enabled platform for employees to connect anonymously with psychiatrists, psychologists, and counsellors for mental health support.

But at what cost? Two team members had resigned, one had ghosted meetings, and the rest slogged under suffocating deadlines. They themselves had become the very users of the platform they had built.

The morning after his reflection with Raavi, Yash walked into his CEO’s office. Humbly, he confessed:

“Gauri, I need to say something to you! This is about the most recent platform that we launched pompously on our foundation day… I think we shouldn’t have developed this platform at all. Why must our workplace become so stressful that employees are forced to seek external support?”

To his surprise, Gauri, the CEO—an elegant, confident woman—listened calmly, smiled, and replied:

“Yash, what stopped you from telling me sooner that what we need is not a platform, but happy, thriving teams?”

Her words struck deep. She painted a vision of workplaces where meetings felt like family tea-times, special days ended early, birthdays were celebrated with teams, and heated debates sparked innovation rather than burnout. A workplace where employees returned home with energy to tell their children stories and came back the next morning refreshed.

She concluded warmly:
“You are right, Yash. We don’t need this platform. Let’s close it together, just as we launched it. And invite Raavi, my mentor & coach—she is the true mastermind behind this moment of clarity.”

For the first time, Yash left her office with a sense of accomplishment far greater than his promotion, smiling endlessly!

Beyond Platforms: Reengineering Workplace Wellbeing
Yash’s journey highlights a critical paradox of our times: organisations invest in wellness policies, apps, and digital platforms, yet overlook the cultural fabric that shapes everyday experiences of employees and, indirectly, of their families. True wellbeing is not about

another login screen or anonymous chat—it is about the lived reality of how people work, interact, and are valued amidst Zoom and Teams and WhatsApp!

Lessons for leaders:
Culture & Ethos over Platforms – Technology can support wellbeing, but it cannot replace a workplace culture where balance, empathy, and respect are non-negotiable.

Deadlines vs. Lifelines – A deadline should never outweigh a person’s mental or physical health. Productivity cannot come at the cost of life.

Human Connections Matter – Celebrations, small wins, and informal bonds nourish teams more than any policy can.

Leaders as Mirrors – Employees often hesitate to speak up, but leaders must create safe spaces where concerns can be voiced without fear.

Food for Thought
As leaders, the real question is not whether you have a wellness app, a policy, or a survey in place. The deeper questions are:

Does your workplace integrate life and work, or does it drain one for the other?

Do your deadlines lead to growth or to exhaustion?

Do you measure success by output alone, or by the thriving lives behind that output?

Employees are not resources to be optimised. They are humans first—parents, partners, friends, dreamers.

When organisations honour that humanity, they don’t just meet targets; they build resilient, innovative, and loyal teams.

Reflection
Yash’s story is a reminder that wellbeing begins not with platforms but with pauses—with leaders daring to ask what must be done differently. It begins with mirrors that reflect tired shoulders and furrowed brows, with partners who whisper “just relax”, and with CEOs who say, “We don’t need another tool—we need happy people.”

The workplaces of tomorrow will not thrive on burnout disguised as dedication. They will thrive where smiles are real, families feel included, and careers grow alongside healthy, peaceful lives.

So, as a leader, ask yourself today:
What kind of workplace do you want to create? One that survives on deadlines, or one that thrives on life itself?

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