Arpit Gupta, IOCL

guptaarpitindia@gmail.com

Abstract
Blue Oceans represent the vast, unexplored market spaces where competition is irrelevant, and the innovation potential is boundless. This article delves into the pivotal role of networks in navigating these vast, untapped markets, illuminating the pathway towards innovation and differentiation through the lens of co-creation and social networking. Drawing from seminal theories of human needs and contemporary research, including an insightful study on the fashion industry in Bandung, Indonesia, we uncover the transformative power of networks as mediators in the co-creation process, enhancing firm performance and fostering local experience innovation.

At the heart of our narrative is the exploration of how businesses can leverage their social networks to activate co-creation, thereby catalyzing the development of unique, locally-inspired innovations that resonate with consumers’ desires for authenticity and connection.

Main Content
In 1943, a pivotal moment reshaped our understanding of human motivation and behaviour. It was the year Abraham Maslow introduced his Theory of Needs to the world, laying down a structured hierarchy that meticulously charted the human quest for self-fulfilment. At the heart of this hierarchy was an element that resonated deeply with the core of human existence: the ‘Belongingness and Love Needs.’ This concept illuminated the fundamental human desire for connection, belonging, and interaction, underscoring our intrinsic need to form relationships and bonds with those around us. Maslow’s early recognition of the importance of networking, in its most elemental form, subtly foreshadowed the monumental role that intricate networks of human connection would play in the fabric of society and business in the years to come.

In recognizing the ‘Belongingness and Love Needs,’ Maslow inadvertently pointed towards the future – a future where networks would not just shape social structures but also redefine the pathways to success and differentiation in an increasingly connected and competitive world.

From Maslow to ERG and Acquired Needs Theories

ERG Theory: Among the luminaries who have added depth and clarity to this exploration stands Clayton Alderfer with his ERG Theory. Proposed in the transformative year of 1969, Alderfer’s ERG Theory crystallizes human needs into three core essences: Existence, Relatedness, and Growth. It is “Relatedness” that lies at the heart of our story, a thread weaving through the fabric of human existence, connecting us in an intricate web of personal and professional relationships. Alderfer’s spotlight on Relatedness illuminates the rich tapestry of human interaction, capturing the essence of our need to belong, to be understood, and to connect with others on a meaningful level. Alderfer’s ERG Theory offers a timeless reminder. It tells us that at the very core of our advanced digital networks pulsates the heart of human need – for belonging, for companionship, and for growth through our relationships with others.

Acquired Needs Theory: In his  1961 book ‘The Achieving Society,’ David McClelland proposed his acquired-needs theory. According to McClellan, there are only three needs: the needs for achievement, affiliation, and power. At the core of McClelland’s theory lies the need for affiliation, which underscores the quintessential human yearning for connection, belonging, and harmonious relationships. This need speaks to the essence of networking and acts as a gravitational force, pulling together disparate minds to navigate the vast expanses of blue oceans.

Redefining Networking for Competitive Edge
Networking, in its broadest sense, refers to the process of establishing and nurturing meaningful relationships and connections with individuals and entities across various sectors and disciplines. In the context of business, networking catalyzes discovering potential collaborators, clients, mentors, and industry insights, thus playing a critical role in achieving competitive advantage and driving organizational success.

We now present interesting research findings and case studies to see how networks have become a cornerstone of modern business thinking:

  1. Social Network As A Mediator Of Co-Creation(Astuty and Nugraha, 2020): Astuty and Nugraha’s in an exploratory study on 50 fashion business units in Bandung, Indonesia, articulate how social networks serve as a pivotal mediator, amplifying the impact of co-creation on firm performance from 29% to an impressive 40.9%.Astuty and Nugraha’s study validates the crucial role of networks in shaping modern competitive strategies and demonstrates the measurable impact of social networks on co-creation and innovation processes.
  2. The Disruptive Business Model of Airbnb(Jeroen Oskam and Albert Boswijk, 2015): In the fascinating study by Jeroen Oskam and Albert Boswijk in 2015, they enlighten us about how Airbnb’s success story is a disruptive business model that harnesses the power of networking to weave a unique tapestry of value co-creation. It’s a model that brings together hosts with spare rooms, guests seeking authentic experiences, and a digital platform that seamlessly connects the two.​​This vibrant ecosystem crafted by Airbnb demonstrates the art of leveraging networks to carve out a competitive edge in a market ripe for innovation.
  3. Leveraging Social Networks for Innovation(Dawn Iacobucci and Steve Hoeffler, 2015): In their 2015 study, Dawn Iacobucci and Steve Hoeffler take us on an intriguing journey into how social networks (like Facebook, Instagram, and Twitter) are changing the way new and exciting products come to life. They show us that these online spaces are more than just places to chat and share photos—they’re powerful tools for coming up with brand-new products that we haven’t seen before.

The heart of their research looks at how certain people in these networks—those who are connected and those whom everyone seems to know—can play a big part in making a new product popular. They talk about how businesses can find these well-connected individuals and use their influence to help spread the word about cool new things.

What’s interesting here is the idea that social networks can help businesses create products that are new and different, by getting feedback and ideas from a bunch of people all at once. This means that instead of just a few people in a company trying to guess what we might like, they’re asking us directly, making it a team effort to dream up something amazing.

 

When we tie this into our bigger discussion about Networks and Blue Oceans, it’s like finding a secret map to treasure. Social networks offer a unique way for businesses to dive into unexplored market spaces—those “Blue Oceans” where there’s room to grow without having to worry about competing with everyone else.

Thinking Inside The Box!
The brilliant concept of “Thinking Inside the Box” was popularized by Kevin P. Coyne, Patricia Gorman Clifford, and Renée Dye in their insightful Harvard Business Review article. Normally, people say “think outside the box” to mean you should be creative and look beyond the obvious. But this idea flips that around. It’s about looking closely at the problems customers are already facing with what they use or do and then figuring out how to make things better for them.

So, imagine you’re a company that makes backpacks. Instead of trying to invent a brand-new kind of bag that might float or turn invisible (which would be thinking outside the box), you ask your customers, “What bugs you about your backpack?” Maybe they say it’s hard to find stuff inside it. So, you come up with a simple but genius idea to add built-in lights. That’s thinking inside the box—solving a real problem straightforwardly.

Just like in the studies we talked about, where businesses use social networks to create new products, “Thinking Inside the Box” encourages businesses to pay attention to the real, everyday problems and needs people talk about in their networks. This way, companies can create innovative solutions that matter to people, opening up those wide, open Blue Oceans where they can set sail without competition in sight.

 

Navigating the Waters of Blue Oceans Through Networks
From Maslow’s ideas to the game-changing ways of companies like Airbnb, we’ve seen how important connections between people have become for business. What started as a basic need to be with others has turned into a key strategy for success. Nowadays, networks are at the heart of new ideas, smart planning, and long-term growth, helping businesses move into new areas they’ve never been before. This story highlights how crucial it is to stay connected and gives us a clear picture of how being linked with others can change the game in business for the future.

References

  • Maslow, A.H. (1943). A theory of human motivation. Psychological Review, 50(4), 370-396.
  • Alderfer, C.P. (1969). An empirical test of a new theory of human needs. Organizational Behaviour and Human Performance, 4(2), 142-175.
  • McClelland, D.C. (1961). The Achieving Society. Princeton, NJ: Van Nostrand.
  • Oskam, J., &Boswijk, A. (2015). Airbnb: The future of networked hospitality businesses. Journal of Tourism Futures.
  • Iacobucci, D., & Hoeffler, S. (2015). Leveraging Social Networks to Develop Radically New Products. Journal of Product Innovation Management.
  • Iacobucci, D., & Hoeffler, S. (2015). Leveraging Social Networks to Develop Radically New Products. Journal of Product Innovation Management, 33(2), 217-223. DOI: 10.1111/jpim.12290

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