Sakshi Verma, IOCL

vermas3@indianoil.in

Author has 11+ years of experience in HR (both Private and PSU) and is currently working as AM(HR) at Planning & Business Development Group, IOCL.

The businesses globally are being metamorphosed with the advent of cloud computing, artificial intelligence and machine learning. Organizations worldwide are utilizing upcoming HR technologies to create sustainable, productive, and engaged work environment. There has been a lot of buzz on HR technology trends for 2023, and what the future of HR will look like.

The way we work and interact with technology has changed dramatically following the COVID-19 pandemic. Today, technology drives how we communicate and collaborate. This enables us to share ideas with ease, access vast information at once, and work in new ways

Key Challenges HR leaders will face in 2023:

The changing geopolitical environment, technological advancements, and rising employee demands are some of the factors leading to changes in human resource management. The following challenges are anticipated for HR leaders and managers in 2023:

  • Reskilling and up skilling employees

  • Digital learning and development

  • Retaining key talent

  • Hiring talent in a tough global market

  • Cloud transformation/Modernization

  • Improving remote & Hybrid work strategies

  • Focussing on employee well-being

  • Upgrading employee monitoring

  • Enhancing virtual employee experience

Top HR Technology Trends-2023

  • Hybrid Work Model

COVID 19 has forced organizations to opt for remote and hybrid work models. The blended workforce includes onsite employees and those who work remotely. Creating a hybrid work culture involves mentoring, coaching, and supporting employees spread across multiple geographical locations. This is where technology helps businesses in streamlining their processes and enhancing team productivity. Technology is becoming the intersection of an enhanced employee experience and proactive HR, allowing employees to have an engaging experience with co-workers, managers and the leadership, regardless of where they work from.

  • AI Powered Data Analytics

The future of HR will be a blend of technologies. In 2023 and beyond, AI will enable data analytics and recruiting trends. HR is already playing a strategic role in many organizations. Data analytics and reports will help HR to become more informed and objective in future. For instance, AI enabled analytics platforms can help to identify employee trends, employees who are at the risk of leaving the company etc. AI will also in data driven recruitment in future. Chatbots will be able to communicate with applicants and employees without human supervision.

  • Employee Well being

Employee wellness has become the top priority for the employers. Employee well-being and wellness directly impacts team productivity and performance. Hence, it is important to change workplace conditions to foster employee well-being and improve their performance at work. To promote a healthy work environment for the employees, many companies are implementing technology and wellness programs.

  • Cloud based HR systems

Employees are more connected than ever before and they expect their employers to keep up with the evolving needs. In order to meet this demand, organizations are implementing cloud based HR systems and Human capital management (HCM) solutions. These HR solutions not only help in managing remote workforce, but also measure and improve employee productivity, collaboration with teams and much more.

Cloud based HR tools allows HR to access employee data in real-time from anywhere, anytime and make well informed decisions. According to the PwC 2020 Technology Survey, “Cloud users are more likely to report gain in productivity, improved employee experience, and better workforce insights compared to those using on-premise solutions.”

  • Diversity and Inclusion

The emphasis will be more on people and on building a diverse and inclusive workplace culture in the future. Companies are now employing HR Tech to create a diverse and inclusive workplace by removing bias, improving connectivity and by training employees. To build an inclusive culture, it is important to bring transparency and fairness in all employees’ related processes, such as goal setting, performance appraisals, feedback, compensation management and more. A modern workplace uses 43% of D&I technologies for talent acquisition, including candidate sourcing and selection.

  • Recruiting Technologies

With the rapid development in technology, the recruitment managers now have the right tools to provide seamless candidate experience by implementing advanced recruitment solutions, by speeding up the recruitment functions by sending the right message at the right time to attract top talent which can further reduce time to hire and save additional costs. A statistics by Glassdoor indicates that “86% of HR professionals surveyed indicate that recruitment is becoming more like marketing.” Companies are focusing on employer branding-the best way to attract top talent. Recruiters are also focusing on making data driven decisions while hiring people. From online employee on boarding to checking employee benefits and paid time off in just a click, these kinds of experiences with advanced technologies will be highly appreciated.

  • Soft Skill Development

According to Deloitte, “Soft Skill-intensive occupations will grow at 2.5 times the jobs in other fields and account for two-thirds of all jobs by 2030.” It is expected that in the coming years, automation of processes will replace human jobs and obsolete hard skills. Thus, it is necessary for the employers to improve the emotional and social abilities of employees that can’t be replaced by machines. A study by Google indicates that its most successful teams consist of individuals who bring strong, soft skills to the collaboration process. Thus, the importance of soft skills should be the DNA of today’s forward organizations.

Final thoughts

Technology is ever changing and evolving. It can be easy and exciting to adopt as much technology and automation as possible into the workplace for maximum efficiency. However, this may not be the most sustainable solution. HR leaders should strive to maintain as much of their human touch as possible in their work. Instead, technology should be used to augment their human connections.

Human resources teams need to be flexible with regard to technology. The tides are changing as the years go by, and waves of disruption and innovation can go by at a dizzying pace. Keeping up with it all and being ready to pivot is critical to your success. Most importantly, these technologies shouldn’t just be used to make our work more productive — they should support HR’s efforts to care for team health, wellness, and comfort. When teams are engaged, trust one another, and work well together, businesses succeed. With this in mind, purposefully using leading-edge technologies not only can help automate HR management tasks and make teams more productive, but it can also strengthen new initiatives and drive innovation in the company.

References:

  1. https://engagedly.com/top-hr-technology-trends/#:~:text=10%20HR%20Technology%20Trends%20In,Digitization%2C%20and%20Elevating%20Hybrid%20Workplaces&text=HR%20Technology%20Trends%202023%3A%20The,learning%20is%20metamorphosing%20businesses%20globally.

  2. https://www.shrm.org/resourcesandtools/hr-topics/technology/pages/2023-hr-technology-trends.aspx

  3. https://empxtrack.com/blog/hr-technology-trends-for-2023/

  4. https://mobidev.biz/blog/human-resources-hr-technology-trends

  5. https://economictimes.indiatimes.com/small-biz/hr-leadership/hr-technology-in-transformation-what-to-expect-in-2023/articleshow/97219278.cms

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